FAQs
Frequently Asked Questions
General Service Questions
Q: How long does a typical service take?
A: Most treatments take 60-180 minutes depending on the issue. Larger infestations or rodent exclusion jobs can take longer. What matters is this: we never rush the job. We stay until the problem is properly handled
Q: Do I need to leave my home during treatment?
A: For most spray treatments, yes – usally 6-8 hours depending on the product used. Rodent services generally do NOT require leaving. We always explain exactly what is required based on your situation.
Q: What pests do you handle?
A: Everything. Rodents, ants, wasps, bed bugs, spiders, flies, carpet beetles, cockroaches, wildlife intrusions, and more. If it crawls, flies, bites, or invades, we eliminate it.
Q: Do pests come back after treatment?
A: Not when the source is found and treated properly. We focus on long-term solutions, not temporary sprays. That includes locating entry points, moisture issues, nests, and conditions causing the activity. Real pest control means solving the root cause.
Pricing & Guarantees
Q: How much does pest control cost?
A: Pricing depends on the pest, the severity, and the size of the home or building. But one thing is guaranteed: clear, upfront pricing with zero hidden fees.
No “surprise add-ons,” no bait-and-switch.
Q: Do you guarantee your work?
A: We stand behind every service we perform. If there is ANY concern after treatment, we return and fix it. No arguments. No runaround. Your satisfaction is non-negotiable.
Coverage, Licensing & Safety
Q: Are you licensed and insured?
Q: Which areas do you serve?
Q: Are your products safe for kids and pets?
A: Yes. We use certified products, targeted application methods, and strict safety guidelines. Your home’s safety comes first, we explain everything before we apply anything.
Q: Do you provide commercial pest control?
A: Yes. We service restaurants, warehouses, offices, industrial sites, retail stores, strata buildings, and rental properties. We offer discreet service and monthly maintenance plans.
Treatment & Prevention Questions
Q: How do you find where pests are coming from?
A: We don’t guess, we investigate properly. Every service begins with a detailed inspection of the key problem areas inside and outside your home. We look for entry points, nesting zones, food sources, and conditions creating the infestation. Instead of rushing in with spray and hoping it works, we identify the exact cause so the problem is eliminated at the root, not temporarily covered up. Real pest control starts with real diagnostics, and that’s what we do.
Q: Do you seal entry points?
A: Yes, and this is one of the most important steps in rodent control. Small gaps may be sealed during service, but major openings or structural entry points require dedicated exclusion work, which is billed separately. Rodent control without sealing entry points is pointless, and we make sure you fully understand what needs to be done to keep pests from coming back.
Q: Do you offer year-round protection plans?
A: Absolutely. We provide quarterly or bi-monthly protection plans for homes, businesses, rental properties, and commercial buildings. These plans prevent seasonal pest activity before it starts — rodents in winter, ants in spring, wasps in summer, spiders and insects year-round. Regular maintenance keeps your property protected, reduces pest pressure, and stops infestations long before they become expensive problems. Think of it as long-term insurance for your home’s safety and peace of mind.
Q: Why shouldn’t I just buy traps or sprays myself?
A: Store-bought sprays and traps only treat what you can see, not the cause. Professional pest control goes deeper. We identify the source, remove the nest, block the entry points, and treat the environment strategically. Our products are certified, targeted, and applied safely. Most DIY attempts push pests deeper into walls, spread the infestation, or create resistance. In the end, DIY usually costs more, takes longer, and rarely solves anything permanently. Real pest control requires proper training, proper tools, and proper identification.
Booking & Payment
Q: How do I book a service?
A: Very simple.
Call or text: 604-832-9347
Email: info@absolutepest.ca
Online: AbsolutePest.ca
We reply quickly and make scheduling easy.
Q: What payment methods do you accept?
A: We accept all major credit cards (including American Express), debit, cash, cheque, and e-transfer. Whatever works best for you, we make payment simple and hassle-free.
Why Choose Absolute Pest Solutions?
Q: What makes Absolute different from other pest control companies?
A: Because our team brings more than two decades of combined professional pest control experience, and it shows. We know the Lower Mainland’s pest behaviour, seasonal patterns, structural weak points, and infestation trends better than anyone. We don’t guess, we don’t cut corners, and we don’t rely on cheap shortcuts. Every job is done with strategy, certified treatments, and proven methods that eliminate the source, not just the symptoms. When you hire Absolute, you’re hiring expertise that’s earned, tested, and trusted across thousands of successful jobs.
What truly sets us apart is our commitment to doing things properly, real inspections, clear communication, honest recommendations, and results that last. Clients feel the difference immediately. We deliver thorough, professional work from start to finish and stand behind every job with full accountability. When you want pest control done right, Absolute is the team you can rely on with confidence.